Seasons determined by KZN/ Gauteng holidays TARIFFS 2012/2013 Subject to change without notice.
Subjected to change without notice

IN PARK RULES

The management welcomes you to Villa Spa and we will be pleased to assist you, if possible, with any problems or queries you may encounter. We hope your stay will be happy and pleasant one and we ask for your help towards achieving this for yourself and others by having your party heed the following:

• Rights of admission strictly reserved.
• No extra persons permitted without prior consent.
• Only residents day visitors permitted and day fee payable at reception
• Only one car per site or chalet. Visitors vehicle NOT permitted into resort.
• R100 Service Levy will be charged on units left excessively untidy.
• A R300 breakages deposit will be levied on arrival and will only be returned once the unit has been checked and found in order. R500 in season.
• Please note smoking in the chalets will result in a R2000 fine.
• No motor cycles may be ridden in the park (that includes 3 or 4 wheelers).
• NO PETS PERMITTED. Lap Dogs, Low-season (sites only) by prior arrangement.
• NO EXTRA TENTS – awnings – puptents or add-a-rooms may be erected without prior consent. Puptents may not exceed 2.4 diameters.
• NO PLASTIC GROUND SHEETS PERMITTED. ONLY SHADE-CLOTH TYPE ALLOWED.
• ARRIVAL / DEPARTURE – Sites: No arrivals before 10.00am or after 6.00pm. Departure before 10.00am. Unless otherwise arranged.
  Chalets: No Arrivals before 2:00pm and after 6:00pm
• Access disc deposit = R100.00
• No roller-skates, skateboards,snakeboards or wheel shoes permitted.
• Portable braai's must be half a meter off the ground.
• No washing to be hung around chalet or sites - Only beach towel permitted
• Electrical Appliances to be kept to a minimum
• Electric Urns, Two Plate Ovens, Washing Machines and Tumblr Driers NOT PERMITTED

GENERAL CONDITIONS

1. DEPOSIT: Bookings are only valid upon receipt of the full deposit and signed reservation form. (Provisional bookings have to be confirmed with a deposit within 48 hours). The acceptance of a deposit by the resort constitutes a legal contract between the hirer and the resort. In addition the hirer accepts liability to pay the rental for the full booking period and agrees to abide by all the rules and conditions of the resort. Postdated cheques are not accepted. Deposits are not transferable. Date changes will be treated as new bookings and are subject to availability. Non-arrival after 24 hours without notice will be treated as a breach of contract.
2. CANCELLATION:
   1. In the event of a booking being cancelled two (2) months prior to a peak season arrival, or one (1) month to a mid or low season arrival as determined by the resort, then the applicant in obliged to advise the resort immediately by telephone of his intention to so cancel and thereafter to confirm his intention as such in writing addressed to the resort by registered post or fax.
   2. The resort shall retain 25% of the monies paid to it by the applicants as a handling fee.
   3. The balance of the monies paid by the applicant to the resort shall be refunded to the applicant.
   4. Should the applicant cancel his booking closer to the commencement date than the period stipulated in I) and the resort be unable to relet the site/chalet, then the applicant shall forfeit their deposit and be liable for the full payment of the full balance of the hire fees.
   5. Should the applicant fail to arrive at the resort by 12 noon on the day following the date of arrival, the resort shall be entitled to relet the site/chalet and any amount in respect of the deposit and hire fees shall still remain due, owing and payable in terms of the clause aforesaid.
      
      
3. LEGAL PROCEEDINGS: The applicant shall be liable for and pay all legal costs incurred by the resort, in respect of litigation between the resort and the applicant on an attorney and own client scale, including collection commission. At the opinion of the resort, any claim against the applicant may be brought in any Magistrate's Court having jurisdiction notwithstanding that the amount of that claim may exceed the jurisdiction of the Magistrate's Court.
   
   
4. INDEMNITY: The Resort and its Management accepts no responsibility for any deaths, injury or illness sustained or suffered by any person, or tenant, loss or damage to any property, occurring within or arising from a visit or visits due to the negligence of the Resort or any of its staff or agents, or arising from the use of any facilities.